Verified Policy Structure
Refund & Cancellation
Cancellation Policy
At Suraj.dev, we value our clients' time. Cancellation requests are accepted before the project initiation phase. For ongoing full-stack or AI projects, cancellation will only be processed after settling the outstanding dues for milestones already achieved and resources deployed.
Refund Eligibility
Since we deliver non-tangible digital software services, refunds are only issued under the following circumstances:
- Failure to initiate the project within the agreed timeline.
- Irreparable technical defects in the delivered core module.
Refund Processed Within
5-7 Working Days
Credit Method
Original Payment Source
All refund claims are subject to final audit by Suraj.dev Technical Team.